HealthPoint VA

What We Do (aka Your New Secret Weapon)

At HealthPoint VA, we're here to take the "ugh" out of life admin and the "chaos" out of running a healthcare practice. Whether you're a busy practitioner juggling patients or a neurodivergent superstar trying to keep life on track, we're got your back - virtually, of course!

Our Services

For Healthcare Practitioners: The Admin Whisperers

Running a practice is no joke, but paperwork doesn't have to steal your mojo. Here's how we help:

  • Calendar Wizardry: We tame the beast that is your schedule, so you never miss a beat (or an appointment).
  • Client TLC: Prompt, professional communication with your clients - because first impressions matter.
  • Money Matters: From invoices to insurance claims, to Medicare and NDIS - we'll wrestle those numbers into submission.
  • Behind-The-Scenes Magic: Think EHR upkeep, referral management, and all the other admin tasks you'd rather not deal with.
  • Your Wish = Our Command: Got a unique need? Challenge accepted!


For Neurodivergent Individuals: Your Admin Besties

Let's face it: life admin isn't fun for anyone, but it can be extra overwhelming when your brain works differently. That's where we come in!

  • Task Taming: Turning your to-do list from "Yikes" to "Yes, I've got this!"
  • Declutter Duty: Emails? Calendars? Random sticky notes? We'll whip it all into shape.
  • Reminder Guru: Never forget another appointment, deadline, or birthday. Seriously, we won't let you.
  • Goal Getter Support: Big dreams? Tiny steps? We'll help you make it happen.
  • Flexible As: Need us for a week, a month, or forever? We'll work around your rhythm.

Why Us? (Besides Our Killer Sense of Humor)

With over 10 years of allied healthcare experience and a big ol' soft spot and interest in neurodiversity, we bring expertise, empathy, and efficiency to everything we do. Plus, we're kind of fun to work with - just saying!

So, ready to make life easier?

Let's Chat!

My Blog

What It Means To Me To Be Neuroaffirming

Being neuroaffirming isn't just about how I interact with neurodivergent individuals - it's a mindset that challenges the systems around us.  

The world often forces neurodivergent people to mask or suppress their authentic selves to fit in, which can lead to burnout and mental health struggles. By affirming their experiences and advocating for systemic change, we can create a society that honors neurodiversity instead of marginalizing it.

For me, being neuroaffirming is a commitment to humanity and empathy. It’s a way of saying, “You don’t have to be anything other than who you are.” That message has the power to transform lives, workplaces, and communities.

Let’s create a world where everyone—regardless of how their brain works—feels valued, supported, and empowered to thrive.

Neuroaffirming Practices In My Life and Work

In both personal and professional spaces, I strive to create environments where neurodivergent individuals feel seen, heard, and respected. Here are some key principles I follow:

  1. Listening Without Judgement - Every individual's experience is valid. I've learned that sometimes the most supporting thing I can do is listen without jumping to offer advice or solutions. This simple act can make people feel truly valued. 
  2. Challenges Stereotypes - Society often misunderstands conditions like ADHD, autism, or dyslexia. I make it a point to challenge harmful stereotypes and educate others about the strengths and complexities of neurodivergence.
  3. Personalised Support - Through my work at HealthPoint VA, I ensure the services we provide are tailored to meet each individual's unique needs. Whether it's managing executive dysfunction or simplifying life admin, we honor their autonomy and preferences. 
  4. Language Matters - Being neuroaffirming means using language that empowers. For example, I respect identity-first language ("autistic person") or person-first language ("person with autism") depending on what each individual prefers.

About HealthPoint VA

Our Mission

At HealthPoint VA, our mission is to empower healthcare practitioners and neurodivergent individuals by providing tailored, compassionate virtual assistant services that streamline administrative tasks, foster independence, and enhance overall well-being. We strive to support our clients in achieving their goals, whether in their professional practice or personal lives, with efficiency, empathy, and understanding.

Hey, You! ATTN Healthcare Practitioners!

By handling your administrative load, I give you the freedom to concentrate on delivering the best care to your patients, all while keeping your practice running smoothly.

Supporting Healthcare Practitioners

Patient Communication

Patient Communication

Patient Communication

From managing appointment schedules to handling follow-ups, ensuring your patients feel supported and engaged.

Administrative Tasks

Patient Communication

Patient Communication

Streamlining your practice's workflow by organising patient records, billing and other essential documentation.

Practice Growth

Patient Communication

Practice Growth

Helping you with content creation, social media management, and email marketing to grow your practice.

Supporting Neurodivergent Individuals

Task Management

Organisation Support

Organisation Support

Assisting with reminders, appointments, and to-do lists to keep you on track without the stress.

Organisation Support

Organisation Support

Organisation Support

Helping you sort through paperwork, plan routines, and implement organisational strategies that work best for your lifestyle.

Generalised Support

Organisation Support

Generalised Support

Providing a patient, understanding approach, so you always feel supported as you navigate life's demands.

Contact Us

Drop us a line!

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HealthPoint VA

laurissa@healthpointva.com.au 0401 181 439

Copyright © 2025 Health Point VA - All Rights Reserved.

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